Flitting in and out of reality

The existence of my house has been challenged by Amazon..

They were supposed to deliver three parcels yesterday. Two were delivered but when the third did not appear their phone answering robot claimed that no one had answered the door, so they'd left a note, and in any case they couldn't make a delivery because they couldn't find the house so we must have given the wrong address.

The robot persisted in those claims, even after its attention was drawn to the inconsistency of the claim to have delivered a card to a house they couldn't find and to the fact that two successful deliveries had been made to the same address the non existence of which was used as an excuse for the failure of the third delivery.

Whoever programmed that robot should be reprogrammed themselves.