A week after I complained that my pension payments had stopped, the arrears have been credited to my account, though I still have no idea why the payments were originally stopped.
One thing that struck me as odd is that phone calls to the help line are free if sent from BT landlines, but not if sent from any other phone, whether landmine or not.
I am tempted to complain about that, but fear that if I do annoyed bureaucrats will retaliate by stopping my pension again.
It feels a bit like living in one of Kafka's novels - we are in the power of an unsympathetic, inscrutable and remorseless machine.
Subscribe to:
Post Comments
(
Atom
)
Posts
No comments :
Post a Comment